Starbucks Repays Customers Who Got Charged Twice

Starbucks Corp. says it has re-paid all one million customers the gourmet coffee chain inadvertently double-charged on Memorial Day weekend.

By: ASSOCIATED PRESS | WSAV-TV
Published: June 10, 2009

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NEW YORK (AP) - Starbucks Corp. says it has re-paid all one million customers the gourmet coffee chain inadvertently double-charged on Memorial Day weekend.
A processing computer problem caused the company to bill some credit and debit card customers twice on May 22 and May 23. The error occurred at about 7,800 company-owned stores in the U.S. and Canada.
Starbucks spokeswoman Trina Smith said Wednesday that once the company learned of the error, it began crediting any card with a duplicate charge. Smith said all the double-charges were resolved as of May 29.
Smith said Starbucks is not aware of any outstanding charges but said customers with questions should contact the company at 1-800-23-LATTE.