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News 3's JoAnn Merrigan reports on stories that will help you be an informed consumer. Email her at jmerrigan@wsav.com.

Gas & Energy

Find low gas prices in the area and more useful information here.

Gas and Energy

Your Money's Worth

Get tips for stretching your dollars and spending wisely here.

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Consumer Links and Resources

Consumer Complaints – tell JoAnn your story at 644-6847 or jmerrigan@wsav.com.

For consumer help:
Ga. Office of Consumer Affairs
S.C. Dept. of Consumer Affairs

Check out a business or file complaint:
Better Business Bureau
BBB on theft

Complaints about national issues with fraudulent businesses:
The Federal Trade Commission

Legal information:
National Consumer Law Center

Recalls and safety information:
The US Consumer Product Safety Commission

General consumer tips:
Free Consumer Action Handbook
Federal Citizen Information Center
Protecting Your Identity
National Resource for Identity Theft

Credit Reports:
Experian — 888-397-3742
Equifax — 800-685-1111
Trans Union — 800-888-4213

IRS Refunds
Find out if the IRS owes you a refund check

Database
Economic Stimulus Projections

Latest News

March 11, 2010

Customers to pay higher electric costs by April 1

Georgia Power has been granted an increase in what’s called the fuel cost recovery rate.  But it’s not quite as high as the company had wanted.

Mold, midlew, misunderstanding - one Savannah woman’s story

Savannah realtor Linda Sanchez says after storing belongings for six months, she opened the storage container to find mold and mildew on much of her contents.  She says the owners of the storage company promised to pay for damages that day but have now gone back on their word.  The company says it tested the container and found no damage.

Hearings Continue Over Toyota Acceleration Problems

Another hearing today after a week of harrowing stories from Toyota drivers. Brooke Hart reports. 


March 10, 2010

Warning About Popular Baby Slings
Warning About Popular Baby Slings

Government to warn on baby slings because of deaths.


March 09, 2010

Do you want to sell gold?  What’s the way to get the best price?

Many locals have been flocking to a roadshow that is buying “treasures” like antiques, paintings and perhaps most especially gold items.  A local jeweler offers some advice about what you need to know.


March 05, 2010

Making Your Home More Energy Efficient

During President Obama’s visit to Savannah, he announced a new program… Home Star. Of course, congressional approval is necessary and that will take a while.
In the meantime News Three’s Alice Massimi headed over to home depot to find some low cost and easy ways to make your home energy efficient.


March 04, 2010

FDA Issues Massive Recall Due to Salmonella Concerns
FDA Issues Massive Recall Due to Salmonella Concerns

Ingredient used in many processed foods recalled


March 03, 2010

More on Home Star, what do people think?

Can buying insulation or energy efficient windows help stimulate job growth?  Find out more about Home Star


February 25, 2010

READ: Delta Letter Sent to Savannah Leaders Over Fare Concerns
READ: Delta Letter Sent to Savannah Leaders Over Fare Concerns

The letter outlines Delta’s plan to offer discounted fares for up to four months.


February 23, 2010

How do you really get a “free” credit report?

Federal Trade Commission warns that some “free” credit report offers actually cost money.  It says the new Credit CARD Act requires more disclosure to make sure consumers understand what they’re getting.


February 22, 2010

New credit card rules take effect, one consumer group says we still need more
New credit card rules take effect, one consumer group says we still need more

Consumer group says new credit card protections are a good start but that we still need a “consumer cop” on the beat.


February 19, 2010

Georgia Power will temporarily suspend customer deposits

Georiga Power says it will temporarily suspend deposits tacked onto a customers accounts that make late payments.  The 150 dollar deposits will be suspended for three months. Georgia Power says colder than normal weather in January is now producing high electric bills for many customers and it recognizes that the desposit places an additional burden on customers


February 18, 2010

More credit card holders facing annual fees despite reform
More credit card holders facing annual fees despite reform

The new credit card reform law takes effect Monday.  But that hasn’t stopped one major card holder from instituting an annual fee charge of 60 dollars. Could your card holder be next?


February 16, 2010

Free tax help on Saturday

The Internal Revenue Service will provide free assistance to those needing help in preparing their taxes.  In Savannah, it will be from 9 to 2 on Saturday, February 20


February 09, 2010

Honda Recalling More Cars Because of Faulty Air Bags
Honda Recalling More Cars Because of Faulty Air Bags

Honda adds 17,000 cars to global air bag recall

New credit card act, how much will it help consumers?

The main provisions of the new CARD Act go into effect later this month.  Your card company has to give you more notice of rate hikes and must stop using certain types of billing that led to higher interest charges.


February 01, 2010

Local Toyota dealer says auto maker has stepped up to fix problem

A Savannah area Toyota dealer reacted Monday to word that the auto maker has a “fix” for a reported sudden acceleration problem. 


January 29, 2010

Latest on Toyota gas pedal issues, a fix is being sent to factories
Latest on Toyota gas pedal issues, a fix is being sent to factories

Toyota says it is sending updated gas pedal systems to factories, after millions of vehicles have been recalled


January 27, 2010

Toyota dealers told not to make sales

Local Toyota dealers and many across the country are being told “no sale” when it comes to eight models.  That’s following a recall from the major auto maker Sales of the popular models are being prevented and production is being halted in North American while Toyota workers to fix a reported accelerator problem.


January 26, 2010

Woman thinks her gas bill is too high

Savannah woman calls News 3, after receiving a gas bill for over $1,250.  She says it’s an estimated bill based on past usage by the former tenants at the home where she lives now. 

>> More Consumer News

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